Case study
Sonim Technologies Case Study
Sonim Technologies leverages Centercode to connect with its developer community.
PDF · 1 page
Sonim makes ultra-rugged smartphones for a niche market, so it relied on its community to help set its products apart. It already hosted a developer community, but communication with that group was not cutting it. The team wanted to offer members support tools and software, collect feedback more easily, and scale both over time.
Using Centercode Platform, Sonim's team segmented developers by market and gave each group the most relevant tools. That gave it a clearer view of how field operators in different industries use its products. Hardware teams building a community around a specialized audience will find it useful.
What’s inside
Outgrowing the old approach
Why communication with the developer community was not enough, and what Sonim needed from a platform to support members, collect feedback and scale.
Segmenting developers by market
How the team grouped developers by market and gave each group the tools most relevant to them.
Insight across 12 industries
On-demand access to thousands of niche users, and a deeper understanding of field operators in 12 industries with their own ruggedization requirements.
