Case study
Arris Case Study
Arris leverages Centercode to save $1M in potential lost revenue due to critical bugs.
PDF · 1 page
Before Centercode, Arris relied on extensive internal alpha and QA testing before launching its modem and router products. Even so, the team still needed to verify that those products worked in the diverse technology setups of its customers, and filling a lab with every device was not financially feasible.
This one-page case study shows how Arris used the Centercode Platform to profile and recruit testers with unique tech environments, and to add to its QA team's work. The challenge it takes on is testing compatibility across evolving customer technology landscapes.
What’s inside
The compatibility challenge
Why extensive internal testing was not enough to verify products in customers' varied tech setups, and why a fully equipped lab was not financially feasible.
Profiling testers by technology
How User Profiles and Test Platforms let Arris profile and recruit thousands of testers with their own technology environments.
Results Arris reports
Over 5,000 testers profiled, 200 to 250 testers recruited into its projects, and over $1M in potential lost revenue saved from catastrophic bugs.
