Beta testing
Run beta tests that tell you the truth.
The Centercode Platform is where product teams run their own beta tests and customer validation, with their own community of testers. One place to recruit the right people, guide them through your product, and turn what they say into a ranked list of what to fix, improve, and promote.
Impact Score 37
Gets stuck under low furniture
- Delta Health
- A-
- Delta Success
- 73-83
Inside a project
See how your test is going at a glance.
Each test runs as a project, and every project opens on its dashboard. Three readings at the top tell you how the test is going.
- Delta Health
- A-
- Delta Success
- 73-83
- Delta Impact
- 8%
- How engaged your testers are.
- How it is doing in testers’ eyes.
- How much better your fixes made it.
What you get
Everything a validation team needs.
Your own tester community
Recruit, profile, and keep the people who know your product best, under your brand, and invite the right ones to each test.
Every kind of test
Private betas, field trials, regression, and always-on programs, with the surveys, tasks, and reports to match.
Feedback that sorts itself
Issues, ideas, and praise arrive organized, de-duplicated, and scored, so the problems that matter rise to the top.
Built for unreleased products
SOC 2 Type II, digital NDAs, role-based access, and single sign-on, so your launch stays yours until you announce it.
How it works
From plan to proof in four steps.
- 1
Plan
Set your goals, the features to test, and who should test them. Import a simple plan and the platform builds the phases for you.
- 2
Recruit
Invite your community or find new people by location, devices, and interests. Agreements are signed before anyone gets access.
- 3
Test
Testers work through activities on the web or mobile app, and an engagement assistant nudges each one at the right moment.
- 4
Act
Feedback is ranked by Impact Score, pushed to Jira or Slack, and summed up in dashboards and a daily email for the whole team.
Every issue gets an Impact Score from how serious it is and how many people hit it, so the one that matters most is first in line.
Impact Score: 37
Gets stuck under low furniture
Impact Score™
Impact Score: 37
- Popularity
- 31
- Weight
- 1.2
How many people hit it, times how bad it is.
#1 Issue (top 2%)32% higher than next
The platform
Built over two decades of real tests.
Your community, your brand
A home for the people who test for you, kept current between tests.
- A branded tester portal
- Detailed profiles: who they are, what they own, how they live
- Recruiting from many sources, and a view of which work best
- Segments, referrals, and gift codes
Planning and activities
Every test structured around the features that matter, on a schedule.
- Phases and activities built from an imported plan
- Project tests and ongoing programs, including regression
- A survey designer, with feature surveys made for you
- Templates so the next test starts where the last one ended
Feedback with context
Everything engineers need to act, right in the report.
- Issues, ideas, and praise, plus your own feedback forms
- Duplicate detection, comments, and voting
- Logs, screenshots, and screen, video, and audio recordings
- Every report tied to the exact build it came from
Engagement on autopilot
Testers stay active without anyone chasing them by email.
- Reminders timed to each tester’s habits and time zone
- Native iOS and Android apps for testers
- New builds delivered through TestFlight and Google Play
- A community that keeps its own profiles current
Reports and AI that save hours
Engineering, product, and leaders see the same picture.
- Dashboards for engagement, features, and success
- Fix, improve, and promote at a glance
- AI that drafts test plans and surveys and summarizes feedback
- A daily summary in every inbox that wants one
Fits your stack
Fits the tools and policies a large company already has.
- Two-way Jira sync, plus Slack and Salesforce
- A full API, with data in from your CRM, analytics, and crash logs
- Role- and team-based access
- Single sign-on and dedicated environments on Enterprise, plus optional IP geolocation filtering
The results
What our customers got back.
- In costs avoided by fixing problems before release
- $2.8M
- Less time spent testing
- 40%
- Higher product ratings after launch
- +½★
Security
Your secrets stay secret.
Unreleased products are the most sensitive thing a company has. The platform was built to hold them.
Audited every year
SOC 2 Type II, an outside penetration test each year, and a scan of every build.
Encrypted everywhere
Your data is encrypted in transit and at rest, and backed up off-site every day.
Kept apart
Every customer’s database and files are kept separate from everyone else’s.
Agreements on record
Testers sign an NDA before access. Every signature is kept.
Who it’s for
Find your team,your size and your product.
Solid cards are what this is built for. Dashed cards are covered by UserVolley, which serves every team, every size, and every kind of product.
Company size
UserVolley is built for this
Startups and scaling teams
Learn from real people early and often, without hiring a research team.
Built for this
Mid-market
Real feedback on every release, without the big-company overhead.
Built for this
Enterprise
One approach across every product and market, with the controls you need.
Teams
UserVolley is built for this
Research and design
Find out what people need before you build it, and whether your idea lands.
UserVolley is built for this
Product management
Decide what ships next with evidence your whole team trusts.
Built for this
Validation and test
Prove it works in real homes, on real networks, in the hands of real people.
Questions
What people ask us.
Who is the Centercode Platform for?
Teams at mid-market and enterprise companies who run their own beta tests, field tests, and customer validation, and want a proven platform to do it on.
Can we use our own testers?
Yes. You build and keep your own community under your brand, and you can bring in new people through Betabound (our tester community) whenever a test needs them.
Does it work for hardware?
Yes. Testers are profiled by the devices they own and where they live, and when our team handles logistics, every unit is tracked to the person who has it.
Does it connect to Jira and Slack?
Yes. Two-way Jira sync, Slack and Salesforce connections, and a full API for everything else.
Is it secure enough for unreleased products?
Yes. The platform is SOC 2 Type II audited, encrypted in transit and at rest, with role-based access, digital NDAs for every tester, and single sign-on on Enterprise.
What can testers use?
A web portal and native iOS and Android apps. Mobile beta builds can go out through TestFlight and Google Play.
Can your team help us run it?
Yes, as much or as little as you like: from support and a part-time platform admin to fully managed tests run by our team.
Is the platform still supported?
Yes. The Centercode Platform is maintained, supported, and offered alongside UserVolley.
What we offer
Everything in one place, or just the pieces you need.
Product validation
UserVolley
Start here
Beta testing
Centercode Platform
Done for you
Managed tests
Global testers
Betabound
Let’s talk about what you’re building.
Tell us what you’re working on and we’ll show you the fastest way to get it in front of the right people.
Talk to us