Report
Driving Revenue and Cutting Costs with Beta and Delta Testing
This report shows how leading technology companies are decreasing costs and increasing customer testing program returns with Centercode.
PDF · 5 pages · July 23, 2020
What is a stronger testing program worth? This impact report puts numbers on it, based on interviews with seven customers who shared the same problems before working with Centercode: disconnected tools, processes that were hard to repeat or scale, and no clear way to measure ROI.
It then shows what changed on the operations side and the financial side, from the time it takes to run a test to product costs and star ratings.
What’s inside
Less time running each test
How recruitment, feedback management and analysis take less time, with a reported cut of 40% or more in the time it takes to run customer tests.
More engaged testers
Why engaged testers review more features and give more feedback that is easier to prioritize, with a reported increase of 75% or more in participation.
Lower costs and better ratings
Savings on beta units, support, and returns, a reported cut of 40% or more in related costs, and ratings up half a star or more.
