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Report

Delta Testing Industry Report 2022

In our sixth annual report, see the latest trends in user testing and discover key opportunities and challenges facing test managers.

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PDF · 16 pages · August 24, 2022

Those surveyed rate beta testing as the most effective way to improve their products, yet running it well is still hard. This sixth annual report, based on 192 responses collected in June 2022, looks at where test managers get stuck and what sets stronger programs apart.

You will find the top problems, from getting testers to take part to finding time to manage tests, how teams describe their programs, the tools behind them, and how employee testing affects a brand.

What’s inside

  1. Why beta works but is hard

    Beta testing is rated the most effective way to improve products, yet getting testers to take part is the top problem, followed by finding time to manage tests.

  2. Making beta different

    The words professionals use to describe their programs, the role of email in feedback, and how defined, repeatable processes make a difference.

  3. A patchwork of tools

    Which tools teams use to collect feedback, why email falls short, and how piecing tools together creates friction for test managers and customers alike.

  4. Employee testing and brand impact

    Survey results on how much employee testing, also called dogfooding, affects a company's brand, and why involving employees goes beyond finding bugs.

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