Case study
Centercode Streaming Entertainment Use Cases
See how leaders in streaming entertainment use Centercode to generate real-world customer feedback and smooth out connectivity issues before release to deliver high-quality, on-demand viewing experiences.
PDF · 1 page · September 16, 2020
When a stream goes wrong, viewers blame the product, even when bandwidth or server load is the real cause. With everyone streaming at home, those issues significantly affect the customer experience.
Testing across a wide variety of internet speeds, bandwidths, and network setups is critical to avoid that unfair blame game, and this one-page sheet explains why. It also shows how Centercode's survey engine helps qualify and recruit target-market users, so each test reflects the true attitudes and behaviors of customers.
What’s inside
Streaming products tested
Smart TVs, standalone streaming devices, streaming sticks, and both traditional and live streaming services.
Load and quality scenarios
An event-based approach to streaming server load testing, plus video and audio quality over time and across varying bandwidths.
Compatibility, failure, and interference
Compatibility across a vast range of in-home streaming devices, discovering mean time before stream failure, and monitoring Wi-Fi and IR remote interference.
