Webinar
Wrangling CV in Modern Enterprise
GE Lighting's Joy Trillet shares the struggles of starting a Customer Validation program at a 100+ year old company and the tactics pushing her forward in this illuminating conversation.
Video · April 10, 2020
Starting a Customer Validation program at a company more than 100 years old comes with its own struggles. In this conversation, Joy Trillet, Beta and Usability Testing Manager at GE Lighting, talks with Austin Meyer, Product Director at Centercode, about the challenges she overcame and the tactics she was using to keep the program on an upward path.
Whether your team, product line, or organization is large or small, her experience offers lessons you can apply to your own program.
What it covers
Starting a program
How an established company more than 100 years old moved in a new direction with insights from a modern user testing program.
Running a program
A look behind the curtain at how an enterprise-sized program flows through alpha, beta, and delta tests to refine emerging technology.
Tips for teams of any size
Lessons from Joy's experience that apply to your own program, whatever the size of your product line, team, or organization.
