Webinar
Upping Your Game: Enhancing Quality Outcomes with Customer Validation
Learn how Quality Teams can leverage real-world feedback to enhance testing procedures, deliver greater product insights on a weekly basis, and increase their value within the company by integrating their customer’s voice into the product life cycle.
Video · June 27, 2018
Product releases move fast, and that pace adds stress for quality teams. They have to meet tight development deadlines and still run thorough tests that find product issues before launch.
In this webinar, Alex Larsen, Beta Product Specialist at Alarm.com, shares how his organization uses Customer Validation to strengthen its quality testing and bring the voice of the customer into the product development life cycle. You will see where common QA testing falls short and how quality teams can show their value to the rest of the company.
What it covers
Common QA testing challenges
The pitfalls of current quality testing efforts, and how beta addresses missed opportunities and drives better processes, efficiency, and return on testing.
Going beyond bugs
User testing best practices that help quality teams get more from their testing projects while delivering greater product insights every week.
Giving quality teams a voice
The user testing methods and reports quality teams use to show greater value to the other stakeholders in the product development life cycle.
