Webinar
The Best Customer Engagement Tool You Never Knew You Had
Learn how the Autodesk Inventor Team partners with its customers to research, design, and implement product solutions. This session offers tactics and methodologies honed over a decade of testing.
Video · April 10, 2020
Is your team doing everything it can to become a Customer Company? The Autodesk Inventor team partners with its customers to research, design, and implement product solutions with them, and not only for them.
Chris Mitchell, Customer Engagement Lead for the team, shares the tools, tips, tactics, and methodologies that worked extremely well for the team over the 11 years before this session, plus the lessons learned.
What it covers
Becoming a Customer Company
Autodesk's approach to embracing customers so the products they create serve their needs.
Stakeholders and teams together
How stakeholders and teams work in unison to plan and carry out the product's roadmap and life cycle.
A unified tester community
How Autodesk nurtures a global tester community to promote inclusivity and collect strong feedback.
