Webinar
Taming Product Management Priorities with Customer Feedback
Learn practical strategies for simultaneously conquering your chaotic daily workload while collecting valuable customer feedback.
Video · September 3, 2019
Managing business interests, customer needs, and product performance can turn product management into a three-ring circus. A key part of the balancing act is collecting customer feedback in a way that supports all three.
Centercode Product Manager Chris Rader shares how to squeeze more value out of the customer feedback you are already collecting. You come away with practical strategies for pulling in strong customer insights while you juggle a chaotic daily workload.
What it covers
Taming product priorities
How customer feedback fuels your roadmap, helps you prioritize fixes, and positions your product for success.
Uncovering customer insights
Four key aspects of customer testing: targeting, feedback forms, topic building and feedback scoring.
Delivering value to stakeholders
How to shape customer feedback into recommendations that empower your marketing, engineering, and product teams.
