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Webinar

Customer Testing Tools and Trends Shaping 2019

Learn the successful strategies industry leaders are employing to increase the value of their customer testing programs, based on the results of the 2018 Customer Validation Industry Survey.

Watch the webinar

Video · December 10, 2018

Running a customer testing program means choosing processes and tools, and it helps to know what is working for others. This webinar shares what the 2018 Customer Validation Industry Survey found, based on hundreds of responses from more than 350 companies.

Centercode Product Manager Chris Rader walks through the strategies top performers use to meet project goals, earn more buy-in, and increase the value of their user testing programs. You hear which processes and tools matter most for test management success.

What it covers

  1. Processes that drive performance

    How industry leaders use practical, repeatable processes to reduce costs and avoid common user testing pitfalls.

  2. Increasing efficiency with tools

    How the right technology saves time for leading programs while expanding the organizational reach of user testing.

  3. Proving program ROI

    How high performers increase executive buy-in by improving their results in key program areas and demonstrating ROI.

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