Webinar
Curing the Four Common Causes of Low Tester Engagement
Product Director Chris Rader looks at the symptoms of low tester engagement, diagnoses the four most common root causes, and shares treatment strategies for increasing quality feedback.
Video · February 17, 2020
Half of test managers say they struggle to maintain tester participation and secure actionable data. If that sounds like your program, this session helps you work out why.
Product Director Chris Rader names the early warning signs, such as unresponsive testers and a low amount of relevant feedback, then diagnoses the four most common underlying causes. You leave with tactics for increasing the volume of quality feedback during your user tests.
What it covers
Symptoms of poor participation
Low engagement shows up in more ways than too little feedback, and you learn the early warning signs of participation issues.
Four causes of low engagement
A deep dive into the four most common underlying causes and why they make such a big impact on test success.
Tactics for increasing participation
Straightforward strategies and tactics to prevent falling engagement and increase the customer feedback coming in.
