Webinar
Curating a CV-Centric Company Culture
Trimble's Alex Larsen highlights strategies and tools for elevating your Customer Validation program's results, building a culture people want to be a part of, and generating buy-in for your team's mission.
Video · April 10, 2020
Many people who work in Customer Validation (CV) find themselves fighting an uphill battle to weave CV best practices and the Voice of the Customer into the culture of their company.
Trimble's Alex Larsen shares strategies and tools for elevating your CV program's results, building a culture people want to be a part of, and generating buy-in for your team's mission. He covers people, process, and technology.
What it covers
People: winning enthusiastic support
Tips on getting the enthusiastic support from your organization that user testing success hinges on.
Process: culture-building best practices
Best practices that increase your program's impact and the value it provides to teams inside your company.
Technology: one voice for departments
How the Centercode Platform helps Alex deliver feedback that unifies department priorities around the Voice of the Customer.
