Webinar
5 Tips for Better Tester Engagement
Struggling to collect valuable tester feedback? Increase tester collaboration, completed activities, and quality insights by avoiding the common pitfalls of "home grown" customer testing.
Video · April 10, 2020
Home-grown customer testing runs into common pitfalls, and they hurt tester engagement. Centercode Customer Success VP Tony Fisher explains the mistakes to avoid and how to dramatically improve engagement, so you can collect more valuable feedback.
You will learn the early warning signs to watch for, two common testing methods that sabotage engagement, and five tips for removing roadblocks, improving communication, and collecting useful feedback.
What it covers
Why Engagement Matters
The early warning signs to watch for, so you are not left empty-handed when it is time to deliver insights.
Two Common Pitfalls
Two commonly used methods of user testing that can sabotage tester engagement.
Tactics to Clear Roadblocks
Tips for removing roadblocks, increasing communication, and collecting more useful feedback.
